Case Manager

5 days ago


Springfield, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

South Middlesex Opportu is seeking a skilled Case Manager to join our team in supporting young parents and their children. As a Case Manager, you will play a vital role in developing and maintaining a program that provides individualized support, educational input, and enrichment activities for our clients.

Key Responsibilities
  • Family Support: Assist families in accessing services, setting goals, and developing plans to achieve those goals.
  • Conflict Resolution: Mediate difficulties between families and teens, promoting healthy relationships and communication.
  • Modeling Good Parenting Skills: Demonstrate positive parenting techniques in both structured and informal settings.
  • Program Adherence: Ensure compliance with program procedures, policies, and protocols.
  • Networking: Establish and maintain relationships with outside agencies and resources to provide long-term support for our clients.
  • Record Keeping: Maintain accurate and up-to-date records for each family.
  • Self-Evaluation: Engage in regular self-evaluation to develop professional goals and improve services.
  • Team Collaboration: Participate in staff meetings, house meetings, and engagement team meetings to ensure seamless communication and collaboration.
  • Training and Development: Attend agency-required trainings and workshops to enhance skills and knowledge.
Requirements
  • Experience: Previous experience working with homeless and/or teens is preferred.
  • Communication Skills: Strong verbal and written communication skills are essential.
  • Language Skills: Bi-lingual skills are preferred.
  • Education: A Bachelor's degree in counseling, social work, psychology, or a related field is required, or equivalent experience as a paraprofessional.
  • Driver's License: A valid driver's license is required for transportation purposes.
Working Conditions

The program operates out of a three-story house in a residential area. Staff are required to conduct regular house checks and respond to client needs on all floors. Minimal lifting is involved, and driving is a requirement for transportation purposes.


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