Operations Specialist

2 days ago


Baltimore, Maryland, United States CFG Bank Full time
{"Job Title: Operations Specialist

Job Summary:
The Operations Specialist will be responsible for independently performing day-to-day duties, including processing, monitoring, verifying, and posting domestic and international wire transfers. The role requires strong decision-making and problem-solving skills, as well as excellent interpersonal and verbal communication skills to interact effectively with internal and external customers.

Key Responsibilities:
  • Wire transfer processing
  • Foreign check collection
  • Card ordering and processing
  • Regulation E claims
  • Branch capture daily work
  • Foreign check processing
  • Process large dollar return notifications
  • Daily maintenance for accounts and debit/ATM cards
  • ACH filters and ACH origination returns
  • Online maintenance
  • Online second review
  • Off-site ATM relationship and cash ordering
  • Open GNMA accounts for Capital Funding
  • Open Escrow account for Bridge Loans
  • NSF and return item processing
  • Non-posted item processing
  • Mobile banking deposit review and processing
  • Notice printing and processing
  • Branch and vault settlements

Requirements:
  • Minimum of three to five years of relative banking experience
  • Strong decision-making and problem-solving skills
  • Strong interpersonal and verbal communication skills
  • Ability to think proactively and handle multiple tasks
  • Strong organizational skills
  • Proficiency in basic software applications
  • Knowledge of deposit products and services
  • Experience with account opening systems and banking core systems

Equal Opportunity Employer:
CFG Bank is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to ensuring a diverse and inclusive workplace, and all employment decisions are based on merit, qualifications, and business needs. If you require accommodations during the application process, please contact Human Resources.

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