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Business Operations Specialist

2 months ago

Baltimore, Maryland, United States PSG Global Solutions Full time
Job Title: Business Operations Specialist

At PSG Global Solutions, we are seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in supporting the investigation of missing AMI devices and resolving issues related to meter and field activity analysis.

Key Responsibilities:

  • Investigate and resolve issues related to missing AMI devices
  • Analyze data from multiple systems, including Customer Care and Billing, C3, UIQ, MDM, and Microsoft Access
  • Collaborate with cross-functional teams to identify and resolve issues
  • Develop and implement process improvements to enhance operational efficiency

Requirements:

  • Bachelor's degree in a related field
  • 4-5+ years of experience in a related field
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Excel and experience with formulas and pivot tables
  • Ability to work independently and handle work challenges effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About PSG Global Solutions:

PSG Global Solutions is a leading provider of business operations solutions. We are committed to delivering high-quality services that meet the needs of our clients. If you are a motivated and detail-oriented individual who is passionate about business operations, we encourage you to apply for this exciting opportunity.