Customer Service Representative

2 months ago


Mt Pleasant, South Carolina, United States Lowe's Full time
About This Role

We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Process transactions accurately, handle returns and exchanges, and maintain a high level of product knowledge to assist customers with their purchases.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a clean and organized store environment.
  • Stay up-to-date on product information, promotions, and sales to effectively communicate with customers and drive sales growth.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store and optimal inventory levels.
Requirements
  • 6 months of experience in a retail or customer-facing role, with a strong focus on customer service.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
  • Basic computer skills and ability to learn our retail technology systems.
  • Bi-lingual skills a plus, depending on the store location.
What We Offer

Lowe's is an equal opportunity employer and offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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