Customer Service Representative

2 months ago


Mt Pleasant, South Carolina, United States Lowe's Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Process transactions accurately, handle customer payments, and maintain a clean and organized sales floor.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and drive customer engagement.
  • Stay up-to-date on product knowledge, promotions, and sales strategies to effectively communicate with customers.
  • Participate in visual merchandising, maintaining a visually appealing store environment, and ensuring a positive customer experience.
Requirements
  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

Lowe's is an equal opportunity employer and offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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