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Retail Customer Service Representative

4 weeks ago

Mt Pleasant, South Carolina, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their inquiries and resolving issues promptly.
  • Operate front-end equipment, including cash registers, to process transactions accurately and efficiently.
  • Assist members with purchasing decisions, locating merchandise, and promoting company products and services.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for members.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:
  • Competitive hourly wage range: $15.00 - $22.00.
  • Performance-based bonus awards.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off and parental leave.

Why Join Us:
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.
  • Chance to make a positive impact on our members' lives.