Front of House Manager for Common Bond Cafe
2 days ago
About Us
At Common Bond Cafe, we're passionate about delivering exceptional customer experiences. Our cafe is a vibrant hub where guests can enjoy high-quality food and beverages in a welcoming atmosphere.
Salary Information
We offer a competitive salary of $45,000 per year, based on experience and qualifications.
Job Description
- We're seeking a skilled Front of House Manager to oversee the daily operations of our cafe. The ideal candidate will have excellent leadership skills, be able to multitask efficiently, and maintain a high level of customer satisfaction.
- The Front of House Manager will be responsible for supervising staff, managing inventory, maintaining a clean and safe environment, and ensuring that our high standards of quality are met.
- This is a key role within our team, and we're looking for someone who is proactive, communicative, and able to work effectively in a fast-paced environment.
Key Responsibilities
- Greet customers with a smile and ensure they receive exceptional service throughout their visit.
- Maintain complete knowledge of our menu and baked goods to make informed recommendations to customers.
- Supervise staff to ensure they are meeting our standards of excellence and hospitality.
- Ensure positive guest service in all areas, responding to complaints professionally and taking action to turn dissatisfied guests into return visitors.
- Inform the General Manager of any foreseeable shortages before items run out.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of dining areas while complying with operational standards, company policies, federal/state/local laws, and ordinances.
- Responsible for ensuring consistent high-quality service and maintaining a professional restaurant image.
- Develop employees by providing ongoing feedback and establishing performance expectations.
- Taking orders from guests and packing retail items and bread orders carefully and efficiently.
- Running food and drinks to customers in a timely fashion.
- Rotating stock using the FIFO method.
- Maintain good attendance and punctuality.
- Available to work flexible hours, including mornings, evenings, weekends, nights, and/or holidays.
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
- Prepare and package food and beverages to our high-quality standard recipes.
- Available to perform many different tasks within the store during each shift.
- Additional duties as assigned.
Required Knowledge, Skills, and Abilities
- Ability to learn quickly.
- A food handler's and TABC certification where required by local and state health code regulations.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build and maintain relationships.
- Ability to lift up to 50 lbs.
Reports to: General Manager
FLSA Status: Hourly/Non-exempt
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