Front of House Team Member

1 day ago


Houston, Texas, United States Pollo Campero Full time
Job Title: Cashier

As a Front of House Team Member, you will play a key role in providing an exceptional dining experience for our customers. Your primary responsibility will be to ensure that every guest feels welcome and satisfied with their meal.



Key Responsibilities:


  • Welcome new and repeat guests every visit, ensuring they feel valued and appreciated.
  • Be knowledgeable of all menu items to make meal suggestions and answer questions, providing recommendations that exceed our guests' expectations.
  • Verify each guest order for accuracy, manage to-go orders, process POS transactions, and follow cash handling procedures to maintain the highest level of customer satisfaction.
  • Operate the cash register efficiently, accurately counting money and providing change as needed.
  • Count register before and after each shift with management to ensure no shortage or overage, upholding the integrity of our operations.
  • Assist with front-line food preparation procedures, such as packaging and taking orders to tables, ensuring seamless execution of our service standards.
  • Ensure customer satisfaction by providing quick, efficient service and quality products, consistently meeting or exceeding our guests' expectations.
  • Work effectively with others, communicating clearly in a busy restaurant environment to maintain a positive and productive team atmosphere.
  • Follow and abide by all safety rules, policies, and procedures to ensure a safe working environment for everyone.


Qualifications:


  • Must be at least 18 years of age.
  • Must be fluent in English & Spanish.
  • Preferred: 1+ year of experience in similar roles.
  • Ability to lift and push 50 lbs.
  • Ability to stand for long periods.
  • Flexibility to work nights, weekends, and holidays.
  • Must follow the company Personal Care and Hygiene policies.
  • Must be able to produce authorized U.S. work documents.


Pay Range: USD $11.00 - USD $11.00 /Hr.



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