Customer Engagement Specialist

1 week ago


Egg Harbor City, New Jersey, United States Kinetic Innovations Full time
About the Role

We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team at Kinetic Innovations. As a key member of our sales team, you will play a critical role in driving business growth and customer satisfaction.

Key Responsibilities
  • Generate appointments by making outbound calls to potential clients and utilizing warm and cold calling techniques to engage with prospects and build rapport.
  • Identify and qualify leads for the sales team, ensuring accurate and up-to-date records of all interactions in CRM software.
  • Collaborate with the sales and business development teams to optimize lead generation efforts and drive business growth.
  • Develop and maintain strong relationships with clients, providing exceptional customer service and support.
Requirements
  • Strong communication skills in English (Spanish is a plus) and the ability to work independently to meet appointment generation targets.
  • Experience in technology sales or software industry is preferred, with proficiency in outbound calling and warm + cold calling techniques.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer
  • Bonus opportunities and performance-based compensation.
  • Monthly contests and recognition programs to drive motivation and engagement.
  • A dynamic and supportive team environment with opportunities for growth and development.
About Us

Kinetic Innovations is a clean energy consulting company dedicated to serving and representing home and business owners in the transition to clean renewable energy. With over a decade of extensive experience in every aspect of residential and commercial solar energy, we are committed to providing exceptional customer service and support to our clients.



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