Customer Engagement Specialist
1 week ago
We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team at Kinetic Innovations. As a key member of our sales team, you will play a critical role in driving business growth and customer satisfaction.
Key Responsibilities- Generate appointments by making outbound calls to potential clients and utilizing warm and cold calling techniques to engage with prospects and build rapport.
- Identify and qualify leads for the sales team, ensuring accurate and up-to-date records of all interactions in CRM software.
- Collaborate with the sales and business development teams to optimize lead generation efforts and drive business growth.
- Develop and maintain strong relationships with clients, providing exceptional customer service and support.
- Strong communication skills in English (Spanish is a plus) and the ability to work independently to meet appointment generation targets.
- Experience in technology sales or software industry is preferred, with proficiency in outbound calling and warm + cold calling techniques.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- Bonus opportunities and performance-based compensation.
- Monthly contests and recognition programs to drive motivation and engagement.
- A dynamic and supportive team environment with opportunities for growth and development.
Kinetic Innovations is a clean energy consulting company dedicated to serving and representing home and business owners in the transition to clean renewable energy. With over a decade of extensive experience in every aspect of residential and commercial solar energy, we are committed to providing exceptional customer service and support to our clients.
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