Customer Service Advocate

7 days ago


Fremont, California, United States CompSpec Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will work closely with the uninsured population to facilitate access to government programs.

Key Responsibilities:

  • Manage a portfolio of third-party eligibility and recovery cases
  • Develop and maintain knowledge of Medi-Cal and Indigent programs
  • Utilize computer literacy skills to effectively manage multiple tasks and communicate with stakeholders
  • Collaborate with colleagues to ensure seamless service delivery
  • Provide exceptional customer service and support to patients and families

Requirements:

  • High School Diploma or equivalent with some college preferred and/or 2-4 years experience in the healthcare industry
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Strong verbal and written communication skills
  • Bilingual Spanish a plus

About Us:

CompSpec Inc. is a leading provider of administrative social services and financial solutions. Our team is dedicated to delivering exceptional patient advocacy and support services.



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