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Senior Manager, Operational Support

2 months ago

Atlanta, Georgia, United States DSV AS Full time
Job Description

Job Title: Senior Manager, Operational Support

Job Summary:

The Senior Manager, Operational Support is a highly visible leadership role responsible for overseeing the operational support functions of DSV A/S. This includes ensuring the smooth operation of logistics and supply chain activities, identifying areas for improvement, and implementing strategies to enhance efficiency and productivity.

Key Responsibilities:

  • Monitor performance and identify opportunities for improvement
  • Provide communication and guidance to management teams
  • Provide stabilization resources to support sites performing below standard
  • Determine and enlist other resources where needed, including engineering, IT, operations, HR, and quality
  • Travel to sites and provide operational coverage support as needed
  • Develop the team in areas of leadership, skill sets, team unity, and communication
  • Provide oversight and make decisions related to all aspects of site stabilization, including layout design, storage media, slotting, capital improvement purchases, MHE, and skills assessment of local teams
  • Lead the effort to train new associates on systems and applications
  • Coordinate the preparation of required training material for new internal applications
  • Communicate effectively with team members, operations partners, and vendors
  • Effectively utilize data when analyzing issues and problem-solving
  • Provide bi-weekly updates on projects, including early awareness of possible problems

Requirements:

  • Must have a high school diploma or general education degree (GED)
  • Bachelor's degree is preferred
  • 5 years' experience working in a logistics/distribution/relevant environment
  • 5 years' experience in a leadership role in logistics/distribution/supply chain environment

Skills and Abilities:

  • Proficient in Microsoft Office (Excel, Word, and PowerPoint)
  • Demonstrated proficiency in knowledge of applicable WMS systems
  • English (reading, writing, verbal)
  • Proficiency in business communication at all levels

Core Competencies:

  • Leader of Others
  • Accountability
  • Business Acumen
  • Communication/Building Partnership
  • Developing Oneself
  • Developing Others
  • Drive for Results
  • Embracing Change
  • Problem Solving
  • Empowerment
  • Leadership Excellence
  • Leading Change
  • Problem Solving

Work Environment:

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.