Senior Manager, Operational Support

2 weeks ago


Atlanta, Georgia, United States DSV Air & Sea Full time
Job Title: Senior Manager, Operational Support

DSV is seeking a highly skilled Senior Manager, Operational Support to join our team. As a key member of our operations team, you will be responsible for providing strategic support to our operations teams, ensuring the smooth execution of our business operations, and driving process improvements.

Key Responsibilities:
  • Monitor performance and identify opportunities for improvement
  • Provide communication and guidance to management teams
  • Provide stabilization resources to support sites performing below standard
  • Determine and enlist other resources as needed, including engineering, IT, operations, HR, and quality
  • Travel to sites and provide operational coverage support as needed
  • Develop and lead the team in areas of leadership, skill sets, team unity, and communication
  • Provide oversight and make decisions related to all aspects of site stabilization, including layout design, storage media, slotting, capital improvement purchases, MHE, and skills assessment of local teams
  • Lead the effort to train new associates on systems and applications
  • Coordinate the preparation of required training material for new internal applications
  • Communicate effectively with team members, operations partners, and vendors
  • Effectively utilize data when analyzing issues and problem-solving
  • Provide bi-weekly updates on projects, including early awareness of potential problems
Requirements:
  • 5 years' experience working in a logistics/distribution/relevant environment
  • 5 years' experience in a leadership role in logistics/distribution/supply chain environment
  • Proficient in Microsoft Office (Excel, Word, and PowerPoint)
  • Demonstrated proficiency in knowledge of applicable WMS systems
  • English (reading, writing, verbal) and proficiency in business communication at all levels
What We Offer:

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services.

We promote collaboration and transparency and strive to attract, motivate, and retain talented people in a culture of respect. If you are driven, talented, and wish to be part of a progressive and versatile organization, we'll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook, and Twitter.



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