Senior Operations Manager
2 days ago
We are seeking a highly skilled Senior Operations Manager to join our team at Flux Talent. As a key member of our operations team, you will be responsible for overseeing the efficient flow of goods from production to distribution, ensuring timely delivery to our big-box retail partners and Amazon and DTC customers.
Key Responsibilities:
- Warehouse Operations Management: Oversee day-to-day warehouse activities, including receiving, storage, and shipping of skincare products. Ensure adherence to safety protocols and compliance with regulatory standards.
- Logistics Coordination: Collaborate with logistics partners to streamline transportation and distribution processes. Optimize routing and scheduling to meet delivery deadlines and minimize transportation costs.
- Dispute Resolution: Act as a primary point of contact for resolving disputes with big-box retail partners related to shipping, product quality, or invoicing discrepancies.
- Invoicing and Financials: Oversee the invoicing process, ensuring accuracy and timeliness in billing big-box retail customers, as well as follow up with payments.
- Automation and Process Improvement: Identify opportunities for process automation and implement technological solutions to streamline warehouse and logistics workflows.
Requirements:
- NetSuite experience is obligatory as this person will be spending a lot of the time using this platform.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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