Executive Director
4 weeks ago
As the Executive Director at Academy University Hill, you will be responsible for overseeing all operations to ensure alignment with the goals and expectations of the owners. This includes managing finances, developing staff, providing a high-quality living experience for residents, and maintaining operational compliance with senior living community standards and regulations.
Key Responsibilities:
- Provide hands-on management of all departments to achieve operational goals, efficiency standards, and resident satisfaction.
- Communicate effectively with the Managing Partner on operational performance and issues of a critical nature.
- Ensure resident satisfaction through regular surveys and communication.
- Engage in marketing efforts to attract new residents and maintain desired community occupancy levels.
- Develop and implement strategic plans, budgets, and operational goals in collaboration with the Managing Partner.
- Recruit, manage, and develop employees in accordance with AUH's policies and standards.
- Oversee the efficient operation of health services, including Assisted Living and Academy Homecare services, while ensuring regulatory compliance.
- Protect residents' rights, records, and privacy as required by federal, state, and local regulations.
Requirements:
- Proficient computer skills with MS Outlook, Word, and Excel.
- Superior verbal and written communication skills.
- Exemplary record of demonstrating honesty and integrity in the workplace.
- Empathy toward the elderly and geriatric issues.
- High-level proficiency with Excel, Word, and PowerPoint.
Education and Experience:
- College master's and/or doctorate degree in a related field.
- Significant management work experience in a service-oriented business.
- Previous management experience within a senior living community is a plus.
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