Client Service Ambassador

3 days ago


Park City, Utah, United States VCA Animal Hospitals Full time
About the Role

We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Animal Hospitals. As the face of our practice, you will be responsible for building and maintaining customer trust and confidence in our abilities.

Key Responsibilities
  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.
What We Offer

We provide competitive compensation, great benefits, including medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more.

Our ideal candidate is a team player with excellent communication skills, a passion for delivering exceptional customer service, and a commitment to providing a positive experience for our clients and their pets.

If you are a current associate, please apply through our internal career site. We are proud to be an Equal Opportunity Employer - Veterans / Disabled.



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