Outreach Coordinator

2 days ago


Lawrence, Massachusetts, United States Volunteers of America Massachusetts Full time
Job Title: Outreach Specialist

At Volunteers of America Massachusetts, we are seeking a highly motivated and compassionate Outreach Specialist to join our team. As a key member of our Supportive Services for Veteran Families program, you will play a critical role in supporting the well-being and stability of veterans and their families who are homeless or experiencing housing instability.

Key Responsibilities:
  • Perform outreach, engagement, and advocacy in all Supportive Services for Veteran Families service areas.
  • Complete schedules, logs, and reports on outreach, including data on referral, intake, assessment, and disposition/assignment.
  • Complete pre-screen, threshold, and enrollment forms and secure related eligibility documents for veteran clients.
  • Work collaboratively with VOMASS Case Managers to identify relevant service categories, service options, and service priorities.
  • Develop and maintain linkages and contact with collaterals.
  • Build a strong network of referral sources to generate a quantifiable flow of referrals.
  • Participate regularly in team meetings and external meetings when assigned.
Requirements:
  • BA/AA degree preferred; however, a minimum of 2 years related experience in a case management role may be substituted.
  • Knowledge of veteran issues, homelessness, and state & Federal resources highly preferred.
Benefits:
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer.
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care, child care, transit, and parking.
  • 403(b) retirement plan with employer match.
  • 24/7 nurse hotline for urgent health questions.
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more.
  • Employer-paid long-term disability and life insurance.
  • Pet insurance.
  • Tuition remission programs.
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program).
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment.
  • 14 paid holidays, higher than industry average.
  • Fitness/wellness reimbursement to cover expenses such as gym membership.
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment.

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Salary: $52,000-$55,000



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