Account Manager
9 hours ago
Job Summary:
We are seeking a highly motivated and results-driven Account Manager to join our team at Concordance Healthcare Solutions. As an Account Manager, you will be responsible for proactively managing existing accounts and prospecting for new customers. You will work closely with our Supply Chain personnel, clinicians, and executives to thoroughly understand the needs of our customers and develop and implement plans to fulfill their needs.
Key Responsibilities:
- Develop relationships and excellent lines of communication with all key members of supply chain in the account.
- Develop a clear understanding of the needs and expectations of the account.
- Collaborate with support services of Concordance to achieve levels of service that the company has committed to providing.
- Resolve all issues associated with pricing, invoices, or other administrative problems.
- Work on a continuous basis to manage inventory associated with the account to assure the elimination of nonperforming assets.
- Set appointments with appropriate personnel to present and sell HCS products in the account to improve the margin and lower costs for the account.
- Work hard to manage the mix away from inefficient vendors to more efficient/profitable vendors by coordinating and leading the introduction of preferred products and vendors to appropriate customer personnel.
- Develop a business plan for the account and incorporate it into QBR process.
- Work with Regional Director to present the Business Reviews in a way that is mutually beneficial.
- Provide strong management of all aspects of the business including sales, mix, expense reduction, and pricing.
Requirements:
- Bachelor's degree in Business, finance, or related field; or equivalent combination of education and experience.
- At least 3 years of healthcare selling experience.
- Demonstrated excellent presentation, verbal, and written skills; and ability to speak in front of large groups.
- Demonstrated strong negotiation and closing skills.
- Excellent interpersonal skills; good communication skills both written and verbal. Strong analytical background. Good working knowledge of computer programs, especially Excel.
- Thorough understanding of the principles of supply chain and healthcare industry.
- Ability to cultivate effective relationships with customers that lead to ability to sell new solutions/programs/services.
- Exceptional leadership skills.
- Ability to communicate and present to key stakeholders at all levels of an organization.
- Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Professional selling skills (PSS program or other applicable training or experience) preferred.
- Successfully pass a pre-employment (post-offer) background check and drug screening.
What We Offer:
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Equal Employment Opportunity:
Concordance Healthcare Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and empowered to contribute their best work.
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