Claims Field Representative

3 days ago

Dayton, Ohio, United States The Cincinnati Insurance Companies Full time
Make a Difference with a Career in Insurance

At The Cincinnati Insurance Companies, we prioritize people and apply the Golden Rule to our daily operations. We're seeking exceptional individuals to join our talented team, where our service-oriented, ethical, knowledgeable, and caring associates are the heart of our vision to be the best company serving independent agents.

Our Mission

We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us achieve continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

Job Summary

We're currently seeking Field Claims Representatives to service the territory surrounding Dayton, Ohio. The ideal candidate will reside within the territory and have the ability to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities
  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
  • Once eligible, become a certified and active Arbitration Panelist
Requirements
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license
Benefits
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match
What We Offer

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.

Enjoy benefits and amenities that increase the well-being and satisfaction of our associates. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity, and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.

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