Customer Service Representative

5 days ago


Lexington, Kentucky, United States Mr Appliance Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

Responsibilities
  • Receive and respond to customer inquiries in a professional and courteous manner
  • Complete work orders, return customer calls, and resolve customer complaints in a timely and effective manner
  • Perform other duties as needed, including cross-training in related positions
  • Order and receive parts as required
Requirements
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and strong team player skills
  • Computer literacy and ability to learn new systems
What We Offer
  • No weekends or evenings
  • Medical, dental, and vision benefits
  • Paid time off and retirement plan

At Mr. Appliance, we value our employees and offer a competitive compensation package and flexible working hours. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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