Hospitality Operations Manager

1 month ago


Dallas, Texas, United States Le Passage Full time

Le PasSage is an upscale dining establishment inspired by Southeast Asian and French cuisine, part of the Travis Street Hospitality Group. We are on the lookout for a dedicated leader to join our team.

About the Role:

We seek a hospitality professional who embodies a service-oriented mindset and excels in mentoring within the dining environment. Your role will involve assisting in the management of all front-of-house activities, enhancing sales, training staff, fostering guest relations, and collaborating closely with the general manager to drive the restaurant's success.

Key Responsibilities:

  • Lead by example in delivering exceptional service to guests.
  • Oversee staff training and development in food and service knowledge.
  • Maintain a clean and organized work environment.
  • Assist in financial reporting and inventory management.
  • Support the general manager in strategic planning and operational excellence.

What We Value:

  • Personal Attributes:
  • Outstanding communication and organizational abilities.
  • A genuine passion for hospitality.
  • Intellectual curiosity and emotional intelligence.
  • A commitment to continuous staff development.
  • Professional Attributes:
  • In-depth knowledge of food and wine; Level 1 Sommelier certification is a plus.
  • Experience with financial reporting and inventory control.
  • A focus on personal and team growth.
  • A desire to mentor and guide both staff and interns.
  • Basic Qualifications:
  • Minimum of 2 years in a fine dining, high-volume restaurant, with at least 1 year in a leadership capacity.
  • Understanding of safety and hygiene standards.
  • Experience in staff training and sales techniques.
  • Physical ability to lift up to 40 pounds regularly.
  • Willingness to work beyond 40 hours per week as needed.

Compensation: $70,000 - $75,000 per year



For more information about Le PasSage and the Travis Street Hospitality Group, please visit our website.

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