Medical Office Coordinator IV

3 days ago


Matthews, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled Patient Service Coordinator IV to join our team at Novant Health. This role is responsible for providing timely and accurate recordings of patient demographics, insurance information, patient charges, and collections.

Key Responsibilities
  • Process referrals and obtain necessary information from patients and providers to ensure accuracy and completeness.
  • Explain insurance carrier guidelines to patients and schedule referral appointments or provide necessary information for scheduling.
  • Communicate complete and accurate information to patients.
Requirements
  • High School Diploma or GED required.
  • Three years of experience in a medical office setting required.
  • Knowledge of medical office software, including updating patient demographic information, posting charges, copays, and scheduling patient appointments.
  • Understanding of CPT and ICD9-CM coding processes.
  • Excellent verbal communication skills and ability to work with changing priorities.
  • Ability to maintain confidentiality and function as part of a team.
What We Offer
  • Competitive benefits package.
  • Career advancement opportunities.
  • Clinical and non-clinical positions available.
  • Tuition reimbursement.
  • Approved Public Student Loan Forgiveness organization.
About Us

At Novant Health, we value diversity and inclusion. We believe that by engaging the strengths and talents of each team member, we can provide remarkable healthcare to our patients, families, and communities.



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