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Senior Manager, Commercial Learning and Market Access

2 months ago


Waltham, Massachusetts, United States Apellis Full time
Job Summary

We are seeking an experienced Senior Manager, Commercial Learning and Market Access to join our team at Apellis Pharmaceuticals, Inc. This is an outstanding opportunity to make a significant impact across the commercial organization.

Key Responsibilities
  • Partner with internal and customer-facing teams to execute learning strategies and solutions aligned with goals and objectives of the Commercial organization.
  • Lead the execution of new hire onboarding and day-to-day learning initiatives while developing new ways to enhance the learning experience for long-term optimization.
  • Collaborate with key internal stakeholders and external vendor partners to design learning curricula and training activities for customer-facing teams.
  • Proactively seek key stakeholder feedback, thinking holistically about business needs, learning gaps, and recommendations that support long-term success for customer-facing teams.
  • Build strong, positive relationships with business partners, functional area leaders, and cross-functional stakeholders to create synergies and ensure alignment with business objectives.
  • Work collaboratively across departments and with other learning partners to create and deliver educational materials across current and future indications and brands.
  • Partner with medical teams to ensure seamless transfer of scientific and medical information to commercial customer-facing teams.
  • Navigate the Promotional Review Committee (PRC) approval process for newly developed training content.
  • Ensure all training complies with Apellis values, code of practice and other relevant SOPs.
  • Manage all aspects of the learning management system (LMS), developing initiatives that provide structure, scalability, and solutions for the platform's long-term functionality and utility.
  • Develop and deliver learning content for events such as product launches and ad-hoc business initiatives.
  • Support the Director, Commercial Learning in executing the goals and objectives of the Commercial Learning department and help to identify knowledge and skills gaps, propose solutions to close gaps, and build capabilities over time.
Requirements
  • BS/BA degree required
  • 7+ years of biotech/pharma experience with a minimum of 1-2 years in a headquarter-based training and learning role
  • Experience in market access positions, such as field reimbursement, payer and/or contracting account management roles, preferred
Skills and Knowledge
  • Deep understanding of the market access environment, the role of account management and reimbursement, behaviors of customers, and adult learning principles
  • Track record of delivering an excellent end-to-end learning process, including curriculum design and development and classroom facilitation
  • Passion for understanding and championing the needs of field teams to drive impact for customers as well as motivation and satisfaction for the customer-facing teams
  • Motivated to be a part of envisioning and building a global learning infrastructure that will support the immediate and long-term needs of Apellis
  • Ability to navigate and execute independently in a fast-paced, results-driven environment, managing through ambiguity
  • Commitment to collaboration and engagement, with a history of success working within in a matrix environment and with vendor partners
  • An entrepreneurial spirit coupled with the drive to embrace innovation and develop creative but well-reasoned solutions to business challenges
  • Strong communication skills with the ability to influence across functions and varying levels of the organization
  • Demonstrated integrity on the job, including an understanding of relevant rules and regulations
Travel Requirements

Limited domestic travel, expected to be approximately 35% (e.g., field rides, meetings, HQ meetings)

Benefits and Perks

Apellis offers a great benefit package which includes: health insurance with full premium coverage, 401K with company match, paid time off (PTO), long-term disability insurance, life insurance and more. For more information, please visit our website.

Company Background

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit our website or follow us on LinkedIn.