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Merchandise Coordinator

2 months ago

New Rochelle, New York, United States Marshalls Full time
Company Overview

At Marshalls, we're all about discovering the perfect find that makes every day a little more exciting. With over 1,000 stores across the US, our inventory is always changing, and our approach is continually evolving, which means every day is another chance to Discover Different.

As a Merchandise Coordinator at Marshalls Store 0508 in New Rochelle, NY, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. We believe in embracing each other's differences and unique perspectives, and we consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

Job Description

As a Merchandise Coordinator, you'll be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. You'll adhere to all operational, merchandise, and loss prevention standards, and may be cross-trained to work in multiple areas of the store to support the needs of the business.

Some of your key responsibilities will include:

* Role modeling established customer experience practices with internal and external customers

* SUPPORTING AND EMBODYING A POSITIVE STORE CULTURE through honesty, integrity, and respect

* Accurately ringing customer purchases/returns and counting change back to customer according to established operating procedures

* PROMOTING CREDIT AND LOYALTY PROGRAMS

* Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards

* ACCURATELY PROCESSING AND PREPARING MERCHANDISE for the sales floor following company procedures and standards

* Initiating and participating in store recovery as needed throughout the day

* MAINTAINING ALL ORGANIZATIONAL, CLEANLINESS, AND RECOVERY STANDARDS for the sales floor and participating in the maintenance/cleanliness of the entire store

* Providing and accepting recognition and constructive feedback

* Adhering to all labor laws, policies, and procedures

* SUPPORTING AND PARTICIPATING IN STORE SHRINK REDUCTION GOALS AND PROGRAMS

* Participating in safety awareness and maintaining a safe environment

* Other duties as assigned

Required Skills and Qualifications

We're looking for an individual who possesses excellent customer service skills, is able to work a flexible schedule to support business needs, and has strong communication and organizational skills with attention to detail. You should be capable of multi-tasking, able to respond appropriately to changes in direction or unexpected situations, and capable of lifting heavy objects with or without reasonable accommodation. Retail customer experience is preferred, but not required.

Benefits

As a Merchandise Coordinator at Marshalls, you'll enjoy a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Salary

This position has a starting pay range of $18 to $22 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.