Guest Experience Manager

4 weeks ago


Fullerton, California, United States CAVA Full time
Role Overview:
As a Guest Experience Manager at CAVA, you will play a vital role in ensuring our guests have an exceptional dining experience. You will partner with our General Manager to support daily restaurant operations, motivate and lead team members, and uphold standards in the kitchen and dining room.

Key Responsibilities:
  • Lead and develop Team Members and Special Ops Trainers
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Develop Culinary Leads and uphold food safety & quality standards
  • Be responsible for the entire guest experience
  • Ability to cross train across the restaurant to ensure rapid growth
  • May stand for long periods of time and lift up to 50 pounds
Physical Requirements:
  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots/pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision is required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions
Benefits:
  • Competitive pay
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more*
  • 401k enrollment with CAVA contribution*
  • Paid sick leave, parental leave, and community service leave*
  • FREE CAVA Meal for every shift worked
Equal Opportunity Employer: CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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