Customer Service and Sales Associate
20 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our wholesale and retail customers.
Key Responsibilities- Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assist customers in person and over the phone, and build productive trust relationships with wholesale and retail customers.
- Sales Support: Process sales transactions accurately and consistently, follow and achieve sales goals on a monthly, quarterly, and yearly basis, and maintain precise work order files and formulas.
- Product Knowledge: Remain knowledgeable on products offered and discuss available options with customers, suggest ways to improve sales, and comply with inventory control procedures.
- Store Operations: Stock shelves and set up displays, clean store equipment, load/unload delivery trucks, and assist in making deliveries as needed.
- Minimum Requirements: Must be at least eighteen (18) years of age, legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, able to read, write, comprehend, and communicate in English and Spanish.
- Preferred Qualifications: Have a valid, unrestricted Driver's License, at least a High School diploma or GED, and at least one (1) year experience working in a delivery, retail, or customer service position.
At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities for professional growth and development, and we value the unique talents and abilities from all backgrounds and characteristics. We are committed to an inclusive and diverse workplace and are an Equal Employment Opportunity/Affirmative Action employer.
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