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Customer Service Associate

2 months ago


Winchester, Massachusetts, United States Woburn Enterprises Full time

Position Overview: Customer Service Associate

As a Customer Service Associate at Woburn Enterprises, you will play a vital role in enhancing the visitor experience. Your responsibilities will include:

  • Working a structured schedule of 5 days each week on a temporary basis.
  • Engaging with guests during peak times, including weekends and holidays.
  • Managing visitor admissions and providing support for various events and activities.
  • Assisting customers in the retail area, particularly in the Junglies Gift Shop.
  • Exhibiting a strong commitment to delivering exceptional customer service within a collaborative team setting.
  • Utilizing effective communication and interpersonal skills to foster positive interactions.
  • Having prior experience in a customer-centric role and familiarity with cash handling is preferred.
  • Possessing a basic understanding of IT applications relevant to the retail sector.
  • Access to transportation is beneficial due to the location of the workplace.

Additional Features:

Our site offers various enhancements to improve the visitor experience, including multimedia options and interactive features.