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Customer Service Representative

2 months ago


Winchester, Massachusetts, United States Whole Foods Market Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support the sales team by restocking shelves, processing transactions, and maintaining accurate inventory levels.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • A fun and dynamic work environment with opportunities to learn and grow.

Whole Foods Market is an Equal Opportunity Employer.