SRE Leader, Global E-Commerce Expert

4 days ago

Seattle, Washington, United States Tik Tok Full time
About the Role

We are seeking an experienced SRE Leader to join our Global E-Commerce team. As a key member of our infrastructure team, you will be responsible for building and managing a high-performing SRE team, improving cross-team collaboration, and driving SRE solutions that meet business needs.

Key Responsibilities
  • Lead the Global SRE team, including recruitment, training, and team culture building.
  • Improve cross-team collaboration and provide SRE solutions based on business orientation.
  • Develop process specifications and plans for compliant access, configuration, disaster recovery, and fault handling of critical SRE services.
  • Continuously improve SRE capabilities in efficiency, cost, quality, security, and other areas.
  • Develop automation, data visualization, and automated monitoring processes to optimize the TikTok e-Commerce platform infrastructure.
  • Drive the design and engineering of tools and platform solutions to optimize product engineering and operation efficiencies.
  • Manage oncall processes to respond to performance and reliability issues and establish best practices for coordinating escalation.
Requirements
  • BS degree in Computer Science, Computer Engineering, Electrical Engineering, or relevant majors, and good English communication skills.
  • Familiarity with SRE-related processes and a good ability to build an SRE system, with 5+ years of SRE experience, preferably in e-Commerce.
  • Familiarity with cloud computing technologies, such as Amazon Web Services, GCP, and other suppliers.
  • Demonstrable experience in one or more programming languages, such as Java, C++, Go, or scripting experience in Shell and Python.
  • Expertise in operations, deployment, high availability, and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.
  • A strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.
About Us

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.

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