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SRE Leader, Global E-Commerce Expert
2 months ago
We are seeking a highly skilled SRE Leader to join our Global E-Commerce team. As a key member of our team, you will be responsible for building and managing the Global SRE team, improving cross-team cooperation, and providing SRE solutions based on business scenarios.
Key Responsibilities- Build and manage the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination, and team culture building.
- Improve the cross-team/time zone/regional cooperation mechanism and provide SRE solutions in line with actual business scenarios based on business needs.
- Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.
- Develop process specifications and plans for compliant access, configuration, disaster recovery, and fault handling of critical paths of overseas SRE services.
- Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.
- Develop automation, data visualization, and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.
- Drive the design and engineering of tools and platform solutions to optimize product engineering and operation efficiencies.
- Manage oncall processes to respond to performance and reliability issues and establish best practices for coordinating escalation to resolve issues and minimize downtime.
- BS degree in Computer Science, Computer Engineering, Electrical Engineering, or relevant majors and good English communication skills.
- Familiar with SRE-related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ SRE experience, e-Commerce SRE experience is best to have.
- Familiar with cloud computing technologies of Amazon Web Services, GCP, and other suppliers.
- Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
- Expertise in operations, deployment, high availability, and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.
- Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.
- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.
- Operational experience running a 24x7 production.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.
