Junior Client Support Specialist

1 week ago

New York, New York, United States Liberty Management Full time
Position Overview

Liberty Management is seeking dedicated and self-driven individuals who excel in a client-focused atmosphere and are committed to prioritizing customer satisfaction. As a Junior Client Support Specialist, your primary goal will be to guide and assist clients in exploring innovative beverage solutions available in their vicinity. We value ongoing education and personal growth, ensuring that you have the necessary support and resources to achieve your professional objectives.

As a key member of our team, you will undergo a comprehensive training program lasting 2-3 weeks, covering:

  • Recognized customer engagement and outreach strategies
  • In-depth knowledge of our products, services, and current promotions
  • Thorough training on compliance standards and regulations

Your daily responsibilities as a Junior Client Support Specialist will include:

  • Providing an outstanding client experience by understanding their unique lifestyles and needs, fostering open dialogue, and offering tailored product suggestions
  • Engaging with clients daily, ensuring each interaction is marked by courtesy, professionalism, and respect
  • Processing new orders, managing account updates, and directing customer concerns to the appropriate teams
  • Maintaining an extensive understanding of all products, services, and promotions, while staying informed on industry trends
  • Participating in daily training sessions, virtual networking events, and team meetings to discuss client satisfaction metrics, improvement areas, and enhancing technical support
  • Potentially assisting in the onboarding and training of new team members based on your established reputation and success within the organization
  • Performing additional tasks as assigned by senior management

Key Skills Required for the Junior Client Support Specialist Role:

  • Empathy, patience, and consistency. In this role, you will interact with a diverse range of clients, some of whom may be frustrated or have numerous inquiries. It is crucial to handle all situations with understanding and maintain a high level of service at all times.
  • Adaptability. Working in a client-centered role means that each day presents new challenges. You should be prepared to embrace these challenges with a positive attitude and flexibility.
  • Effective communication. Clarity is essential; you must ensure that clients fully comprehend the products and services offered, as well as any promotions and account details. Use positive language, stay engaged, and confirm client satisfaction at the end of each interaction.
  • Strong work ethic. This is an invaluable trait that cannot be taught. An efficient worker is always prepared and manages their time effectively to assist as many clients as possible.
  • Knowledgeable. Your role involves understanding client needs, providing appropriate product recommendations, answering questions, and being a reliable source of support throughout the ordering process. Stay informed to adequately address inquiries and be humble enough to admit when you don’t have an answer. Clients appreciate honesty, and in a collaborative environment like ours, teamwork is key.
  • Resilience. While we are an innovative company, we firmly believe in the principle that the customer is always right. The ability to accept constructive criticism and strive for improvement is vital for both client satisfaction and the growth of our organization.

Join a company that values both your professional development and organizational growth.

  • Junior Client Support Specialist

    2 weeks ago

    New York, New York, United States Liberty Management Full time

    Join Our Dynamic TeamLiberty Management is on the lookout for enthusiastic individuals who are passionate about client support to take on the role of Junior Client Support Specialists. In this position, you will assist clients in navigating our eco-friendly beverage selections while ensuring outstanding service experiences.Our comprehensive training program...

  • Client Support Specialist

    2 weeks ago

    New York, New York, United States Phaxis - Support Services Full time

    Job OverviewWe are looking for a committed Client Support Specialist to join our team at Phaxis - Support Services. This role is essential in providing assistance and direction to individuals requiring support, ensuring they access the necessary services and resources to enhance their well-being.Key Responsibilities:- Perform evaluations to identify clients'...

  • Junior Client Relations Specialist

    1 week ago

    New York, New York, United States David Gabriel Enterprise Inc Full time

    Job OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Junior Client Relations Specialist at David Gabriel Enterprise Inc. This role is pivotal in ensuring our clients receive exceptional service and support.Key Responsibilities:Welcome clients in a professional and friendly manner, adhering to company standards.Actively...

  • Junior Client Relations Specialist

    2 weeks ago

    New York, New York, United States NoGigiddy Full time

    Position OverviewNoGigiddy is on the lookout for a dedicated and client-oriented Junior Client Relations Specialist to enhance our remote workforce. In this position, you will cultivate and sustain relationships with our clientele, ensuring their requirements are fulfilled while delivering outstanding service. This role is ideal for individuals eager to...

  • Junior Client Account Specialist

    1 week ago

    New York, New York, United States NoGigiddy Full time

    NoGigiddy is on the lookout for a dedicated and customer-oriented Junior Client Account Specialist to become part of our remote workforce. In this position, you will foster and sustain relationships with our clientele, ensuring their requirements are fulfilled while delivering outstanding service. This role is ideal for individuals eager to embark on a...

  • Junior Client Account Specialist

    2 weeks ago

    New York, New York, United States NoGigiddy Full time

    Position OverviewNoGigiddy is on the lookout for a motivated and client-oriented Junior Client Account Specialist to enhance our remote workforce. In this capacity, you will foster and sustain relationships with our clientele, ensuring their requirements are fulfilled while delivering outstanding service. This role is ideal for individuals eager to embark on...

  • Junior Client Relations Specialist

    2 weeks ago

    New York, New York, United States NoGigiddy Full time

    NoGigiddy is on the lookout for a dedicated and client-oriented Junior Client Relations Specialist to enhance our remote workforce. In this position, you will cultivate and nurture relationships with our clientele, ensuring their requirements are fulfilled while delivering outstanding service. This role is ideal for individuals eager to embark on a career in...

  • Junior Client Relations Specialist

    2 weeks ago

    New York, New York, United States NoGigiddy Full time

    NoGigiddy is on the lookout for a dedicated and client-oriented Junior Client Relations Specialist to enhance our remote workforce. In this position, you will cultivate and sustain connections with our clientele, ensuring their requirements are fulfilled while delivering outstanding service. This role is ideal for individuals keen to embark on a career in...

  • Junior Client Relations Specialist

    2 weeks ago

    New York, New York, United States Radiance Marketing Full time

    Benefits:Performance-based bonusesCompany gatheringsAttractive salary packageCareer advancement opportunitiesComprehensive training and developmentJUNIOR CLIENT RELATIONS SPECIALIST || IMMEDIATE START As we aim to expand our operations, we are actively seeking new team members. We are in search of SPORTS-ORIENTED and DRIVEN individuals to join our dynamic...

  • Junior Client Relations Specialist

    1 week ago

    New York, New York, United States David Gabriel Enterprise Inc Full time

    Position OverviewWe are seeking a dedicated Junior Client Relations Specialist to join our team at David Gabriel Enterprise Inc. This role is pivotal in ensuring customer satisfaction and fostering strong relationships with our clientele.Key Responsibilities:Welcome customers warmly and professionally, adhering to company protocols.Actively listen to...

  • Junior Client Relations Manager

    2 weeks ago

    New York, New York, United States MMG Full time

    Job OverviewMMG is a prominent promotional marketing agency seeking enthusiastic and collaborative Junior Client Relations Managers who thrive in a team environment and excel at nurturing relationships with our esteemed clients. Role Objective:The primary objective of the Junior Client Relations Manager role is to enhance our clients' brand visibility by...

  • Junior Client Relations Associate

    2 weeks ago

    New York, New York, United States Peak State Partners Full time

    **RESIDENCY IN NYC REQUIRED FOR APPLICATION** Are you an ambitious individual eager to kickstart your career while delivering exceptional client support? We have an ideal opportunity for you! Join our forward-thinking marketing firm as a Junior Client Relations Associate and acquire invaluable experience, professional development, and a robust foundation in...

  • Junior Client Relations Specialist

    1 week ago

    New York, New York, United States David Gabriel Enterprise Inc Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Entry-Level Junior Account Manager to join our team at David Gabriel Enterprise Inc. This role is pivotal in ensuring customer satisfaction and fostering strong relationships with our clients.Key Responsibilities:Welcome clients with professionalism and friendliness, adhering to company...

  • Client Support Specialist

    2 weeks ago

    New York, New York, United States Hair By Carl Full time

    Job OverviewThis position is fully remote.At Hair By Carl, we believe in the synergy of exceptional service and quality hair care, enhancing beauty one client at a time.We are seeking a dedicated customer service representative to handle client inquiries and concerns. Your role will involve processing orders, making modifications, and escalating issues...

  • Client Support Specialist

    2 weeks ago

    New York, New York, United States Hair By Carl Full time

    Job OverviewThis position is fully remote.At Hair By Carl, we believe in blending service with quality to enhance beauty, one client at a time.We are seeking a dedicated customer service representative to handle client inquiries and concerns. Your role will also involve processing orders, making adjustments, and escalating issues through various...

  • Junior Product Specialist

    2 weeks ago

    New York, New York, United States RedTech Recruitment Full time

    Junior Product Specialist - Software SolutionsAn exceptional opportunity awaits a driven Graduate to step into the role of Product Specialist, working with a pioneering software technology firm. This organization is at the forefront of disruptive technology, specializing in machine learning solutions. This position offers comprehensive training, clear career...

  • Client Support Specialist

    2 weeks ago

    New York, New York, United States Vaco Los Angeles Full time

    Client Support Specialist at Vaco Los Angeles Location: Not Specified Experience: Not Specified Job Overview: We are seeking a dedicated Client Support Specialist to assist in addressing customer inquiries and resolving issues. The ideal candidate will possess a minimum of 2 years of experience in customer support roles. Key Responsibilities: Maintain a...

  • Junior Financial Accountant

    1 week ago

    New York, New York, United States Winston Client - Non-Profit Full time

    Job OverviewPosition: Junior Financial Accountant Winston Client, a dedicated non-profit organization with nearly four decades of experience in workforce development, is on the lookout for a Junior Financial Accountant to enhance their team. PRIMARY DUTIES:Conducting bank reconciliationsPreparing journal entriesManaging general bookkeeping tasksProcessing...

  • Client Support Specialist

    1 week ago

    New York, New York, United States mondaystaging Full time

    Client Support SpecialistCustomer Success Full-timeWe are seeking a Client Support Specialist to join our growing team at mondaystaging. Our commitment to creating an exceptional product and delivering outstanding service to our clients is paramount. Our customers appreciate our unique offerings, making it a rewarding experience to assist them in a...

  • Client Support Specialist

    2 weeks ago

    New York, New York, United States Brighter Tomorrows, Inc. Full time

    Company OverviewBrighter Tomorrows, Inc. is a dedicated non-profit organization focused on assisting individuals affected by domestic violence.Position OverviewThe Client Support Specialist plays a crucial role in aiding individuals impacted by domestic violence who are currently in emergency shelter. This full-time position requires on-site presence and...