Operations and Customer Service Representative
6 days ago
Job Responsibilities:
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
- Assist in day-to-day functioning of branch, including greeting customers, answering phones, and directing customers to the appropriate team member.
- Build relationships with contractors and provide them with exceptional service.
- Work closely with the Operations Manager to ensure proper customer service is being delivered.
- Assist with placement of orders, refunds, or exchanges.
Requirements:
- Minimum 2 years of experience in operations, sales, and customer service support in a sales, retail, or distribution environment.
- Excellent interpersonal communication skills and ability to maintain a professional work environment at all times.
- Ability to flex into the warehouse as needed by the operations team.
- High school diploma, general education degree or equivalent.
Benefits: We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. The estimated salary range for this position is $50,000 - $60,000 per year, depending on experience.
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