Customer Service Representative
1 week ago
Job Summary
Closets by Design, a leading provider of home organizing systems, is seeking an enthusiastic and motivated Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our design and installation processes.
About Us
We are a nationally recognized leader in custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. Our passion is to provide outstanding customer experiences through our high-quality products and dedicated team members.
Key Responsibilities:
- Schedule consultations with clients to discuss their organizational needs and preferences.
- Answer and direct incoming phone calls in a professional and friendly manner.
- Manage designers' appointment calendars to ensure efficient use of time and resources.
- Greet visitors and provide assistance as needed.
- Deliver administrative support to the sales team, production/installation department, and other office staff.
Requirements
To succeed in this role, you must have strong verbal and written communication skills, be highly organized, and possess a genuine passion for providing exceptional customer service. You should also be proficient in using computers and have a basic understanding of office software and technology.
Estimated Salary
$45,000 - $60,000 per year, depending on experience.
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