Customer Service Representative

1 week ago


Minneapolis, Minnesota, United States Closets By Design Full time

Job Summary

Closets by Design, a leading provider of home organizing systems, is seeking an enthusiastic and motivated Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our design and installation processes.

About Us

We are a nationally recognized leader in custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. Our passion is to provide outstanding customer experiences through our high-quality products and dedicated team members.

Key Responsibilities:

  • Schedule consultations with clients to discuss their organizational needs and preferences.
  • Answer and direct incoming phone calls in a professional and friendly manner.
  • Manage designers' appointment calendars to ensure efficient use of time and resources.
  • Greet visitors and provide assistance as needed.
  • Deliver administrative support to the sales team, production/installation department, and other office staff.

Requirements

To succeed in this role, you must have strong verbal and written communication skills, be highly organized, and possess a genuine passion for providing exceptional customer service. You should also be proficient in using computers and have a basic understanding of office software and technology.

Estimated Salary

$45,000 - $60,000 per year, depending on experience.



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