Member Engagement Specialist

7 days ago


Tucson, Arizona, United States Hughes Federal Credit Union Full time

About the Opportunity

Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. We are looking for a highly motivated Member Engagement Specialist to join our team and help us achieve this mission.

Job Overview

The successful candidate will be responsible for engaging with members, explaining our services, and helping them achieve their financial goals. As a Member Engagement Specialist, you will be the face of our organization and play a critical role in building strong relationships with our members.

Key Responsibilities

  • Engage with members, understand their financial needs, and explain how we can help.
  • Set up new accounts, assist with loan applications, and resolve member issues.
  • Identify cross-sell opportunities and sell services to members.
  • Maintain accurate records and prepare required reports.
  • Process and input data on the computer system.
  • Serve as a liaison between members and various organizations and departments.

Qualifications

  • Minimum of six months of similar or related experience.
  • Equivalent to a high school education.

What We Offer

  • Competitive hourly wage: $20.50 per hour, estimated annual salary: $42,360.
  • A generous Paid Time Off policy, increasing with tenure.
  • A 401(k) plan with a 7% company match.
  • Health, Dental, and Vision insurance, including a Health Savings Account with employer contribution available.
  • Life and Disability insurance, provided by the Credit Union with optional supplemental coverage available.
  • Career growth opportunities in a dynamic and supportive environment.


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