Care Coordinator

2 days ago


Tucson, Arizona, United States Pyx Health Inc Full time

We are seeking a highly skilled and compassionate Care Coordinator - Support Specialist to join our team at Pyx Health Inc. As a Care Coordinator, you will play a vital role in providing direct support to our members through inbound and outbound calls.

About the Role:

  • You will be responsible for managing crisis situations and connecting members with community resources.
  • You will engage with a wide variety of individuals, provide empathetic and engaging phone line support, and promote exceptional customer experience.
  • You will gather user feedback, disseminate it amongst the team, and connect with callers' issues while inspiring hope.

About You:

  • You have a strong background in behavioral health, mental health, substance abuse, social work, or case management fields.
  • You possess excellent customer service, interpersonal, and oral/written communication skills, as well as a professional demeanor.
  • You are bi-lingual (fluent in Spanish and English) and can work collaboratively with other team members.

What We Offer:

  • A competitive salary range of $45,000-$55,000 per year, depending on location and experience.
  • The opportunity to make a meaningful impact on the lives of our members.
  • A dynamic and supportive work environment.


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