Dining Associate III

1 week ago


Wilmington, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a skilled and compassionate Dining Associate III to join our team at Novant Health. As a key member of our Nutrition Care team, you will be responsible for providing exceptional patient meal services, processing diet orders, and resolving tray service issues.

Responsibilities
  • Process and maintain patient diet orders, ensuring accurate and timely delivery of meals and nourishments.
  • Assist patients with daily menu selections, meeting or exceeding their meal requests and resolving any issues that may arise.
  • Prepare and serve patient meals and nourishments, adhering to strict food safety and handling protocols.
  • Inventory and deliver nourishment supplies for assigned units, ensuring a seamless and efficient service.
  • Participate in department performance improvement activities, contributing to the development of innovative solutions and best practices.
Requirements
  • High School Diploma or GED, required.
  • Two years experience in restaurant, hotel, or customer service setting, required.
  • Serv Safe certification, required.
  • Face-to-face experience in meeting customer needs/issues is essential.
About Novant Health

At Novant Health, we are committed to delivering the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters teamwork, engagement, and community involvement. We are dedicated to leveraging diversity and inclusion in support of quality care and fostering a safe patient environment driven by the principles of 'First Do No Harm'.


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