Dining Associate II

4 days ago


Wilmington, North Carolina, United States Novant Health Full time
Job Summary

We are seeking a skilled Dining Associate II to provide exceptional menu and meal services to patients on assigned units. This role involves processing and maintaining patient diet orders, assisting patients with daily menu selections, and resolving tray service or food service issues.

Key Responsibilities
  • Process and maintain patient diet orders, ensuring accurate and timely delivery of meals and nourishments.
  • Assist patients with daily menu selections, taking into account their dietary needs and preferences.
  • Meet or exceed patient meal requests, resolving any issues or concerns in a timely and professional manner.
  • Prepare and serve patient meals and nourishments, adhering to high standards of quality and safety.
  • Inventory and deliver nourishments supplies for assigned units, ensuring efficient and effective logistics.
  • Participate in department performance improvement activities, contributing to the development of innovative solutions and best practices.
Requirements
  • High School Diploma or GED, preferred.
  • Two years experience in restaurant, hotel, or customer service setting, required.
  • Serv Safe certification, required.
  • Face-to-face experience in meeting customer needs/issues is essential.
About Novant Health

At Novant Health, we value diversity and inclusion, recognizing that our team members' unique strengths and talents are essential to delivering remarkable healthcare to our patients, families, and communities. We invite applicants from all backgrounds to join our team and contribute to our mission of delivering exceptional patient care.


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