Community Association Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Community Association Coordinator to provide administrative support to our team. The ideal candidate will have a strong understanding of community association management and be able to effectively communicate with homeowners, vendors, and staff.
Key Responsibilities- Provide clerical and administrative support to the lead Community Manager(s)
- Field and respond to homeowner inquiries via phone, email, and in person
- Update notes within homeowner accounts in C3 of all conversations/correspondence with homeowner
- Assist in preparing agendas, update management reports, and compile documents for Board meeting packages
- Prepare newsletters, flyers, and other documents to inform homeowners of maintenance service or projects
- Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners
- Assist lead Community Manager in monitoring corporate and client delinquency rates and collections process for account portfolio
- Maintain property files and unit files
- Assist lead Community Manager with processing new homeowner welcome packets, issuing of key fobs, and processing access keys
- Participate in Associa training including Associa University webinars
- Knowledge of Microsoft Office products at a proficient level
- Knowledge of communities/property/real estate and homeowners associations
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
- Professional communication skills, customer service skills, and time management skills
- High School Diploma or GED Required
- 0-3 years of Community Association experience
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