Licensed Customer Service Professional

3 weeks ago


Phoenix, Arizona, United States Farmers Insurance Full time
Job Overview

We are seeking a highly skilled and customer-focused Customer Service and Sales Representative to join our team at Farmers Insurance. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.

Key Responsibilities:

  • Provide top-notch customer service and support to internal and external customers
  • Analyze customer needs and preferences to identify opportunities for cross-selling and upselling
  • Develop and implement effective sales strategies to meet or exceed sales targets
  • Collaborate with internal stakeholders to ensure seamless customer experiences
  • Stay up-to-date on product knowledge, industry trends, and regulatory requirements
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • 2+ years of customer service and sales experience in the insurance industry
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Proficiency in Microsoft Office and CRM software
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career growth and advancement
  • Comprehensive training and development programs
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Work Environment:

Our office is located in a climate-controlled building with a professional and friendly atmosphere.

Preferred Skills and Abilities:

  • Previous experience in the insurance industry
  • Basic math skills and ability to analyze data
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

Job Types: Full-time

Pay: $45,000-50,000/year DOE, plus commission and bonus opportunity

Expected Hours: 40 per week

Benefits:

  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person



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