Licensed Customer Service Professional
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service and Sales Representative to join our team at Farmers Insurance. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving business growth.
Key Responsibilities:
- Provide top-notch customer service and support to internal and external customers
- Analyze customer needs and preferences to identify opportunities for cross-selling and upselling
- Develop and implement effective sales strategies to meet or exceed sales targets
- Collaborate with internal stakeholders to ensure seamless customer experiences
- Stay up-to-date on product knowledge, industry trends, and regulatory requirements
- Participate in ongoing training and development to enhance skills and knowledge
Requirements:
- 2+ years of customer service and sales experience in the insurance industry
- Strong communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and meet sales targets
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
- Competitive salary and commission structure
- Opportunities for career growth and advancement
- Comprehensive training and development programs
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Work Environment:
Our office is located in a climate-controlled building with a professional and friendly atmosphere.
Preferred Skills and Abilities:
- Previous experience in the insurance industry
- Basic math skills and ability to analyze data
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
Job Types: Full-time
Pay: $45,000-50,000/year DOE, plus commission and bonus opportunity
Expected Hours: 40 per week
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
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