Client Relations Specialist

2 weeks ago


Schertz, Texas, United States General Shale Full time



JOB TITLE:
Client Relations Specialist




DEPARTMENT:
Sales




LOCATION:
Remote


General Shale is in search of a
Client Relations Specialist to enhance our operational efficiency. The successful candidate will play a pivotal role in supporting Sales and Operations through effective order management and various related tasks.

KEY RESPONSIBILITIES:
Process all Customer Sales Orders and Stock Transfer Orders efficiently.

  • Engage with clients through various communication channels including email and phone.
  • Deliver exceptional support to both existing and prospective clients.
  • Input Purchase Orders to suppliers using SAP/ESKER systems.
  • Collaborate with external vendor representatives as necessary.
  • Assist in fulfilling Sample Orders.
  • Support the Warehouse/Shipping Department in verifying all inbound and outbound shipments.

  • Oversee Cycle Counts and Physical Inventories as scheduled.
  • Uphold safety reporting standards and a commitment to a zero-harm workplace.
  • Manage and maintain all necessary documentation in accordance with company retention policies.

EDUCATIONAL REQUIREMENTS:

  • High school diploma required.
  • Undergraduate degree preferred.

EXPERIENCE REQUIRED:

  • Prior experience with SAP/Esker is advantageous.
  • A minimum of one year in a client service role is essential.
  • Familiarity with the construction industry or building materials is preferred.
  • Bilingual capabilities are a plus.
  • Forklift experience or certification is an added advantage.

ESSENTIAL SKILLS:

  • Strong communication skills, both in person and through electronic means.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).
  • Able to perform various physical tasks as required (e.g., lifting, standing).
  • Dedicated to maintaining a zero-harm workplace.
  • Flexible with working hours as needed.
  • Capable of managing multiple tasks effectively.
  • Ability to work independently with minimal supervision.
General Shale provides a comprehensive benefits package, including but not limited to: Medical, Dental, Vision, 401K, Life Insurance, and Vacation plans.

Discover more about General Shale and its extensive portfolio of innovative brick and masonry solutions for commercial and residential structures.
An Equal Opportunity Employer
M/F/D/V

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