Studio Operations Manager
2 months ago
A prominent name in the luxury fitness industry is in search of a dedicated General Manager to spearhead our studio's success. This role encompasses comprehensive oversight of studio functions, from sales to operational management.
POSITION SUMMARY: The General Manager will be responsible for the overall performance of the studio, ensuring all aspects from sales to daily operations are executed efficiently.
QUALIFICATIONS:
- Minimum of 2 years in fitness sales or a related sales role is preferred.
- Proven ability to drive personal sales and oversee a team of Sales Representatives.
- Experience in managing diverse revenue streams, including memberships and retail sales.
- Prior management or supervisory experience is advantageous.
- Exceptional communication and interpersonal skills, both in person and via phone.
- Results-driven with a competitive edge and a solution-oriented mindset.
- Capability to identify areas for improvement and implement effective changes.
- A genuine passion for fitness and wellness.
- Strong writing and grammar proficiency.
- Highly organized with adept data management skills, able to prioritize tasks and meet deadlines.
- Professional demeanor, punctuality, reliability, and organizational skills are essential.
- Meticulous attention to detail and accuracy.
- Trustworthy with the ability to manage confidential information.
- Ability to foster harmonious relationships with colleagues, clients, and the public.
- Proficient in computer usage and studio management software.
- A college degree is preferred.
WORK SCHEDULE: This is a full-time role requiring flexibility, including availability for evenings and weekends.
KEY RESPONSIBILITIES:
- Generate leads through grassroots marketing and networking initiatives.
- Implement effective sales processes to schedule potential clients for introductory classes.
- Oversee membership and retail sales activities.
- Manage staff scheduling and operations.
- Supervise Sales Representatives and provide guidance.
- Recruit and manage all instructors within the studio.
- Make independent decisions to ensure high-quality customer service.
- Maintain a clean and organized studio environment.
- Enforce studio policies and operational procedures.
- Plan and participate in community events and studio promotions.
- Strategically manage marketing campaigns to attract new leads.
- Perform any additional duties as assigned.
COMPENSATION & BENEFITS:
- This position offers a competitive base salary, along with commission opportunities and bonuses for achieving goals.
- Complimentary fitness membership during employment.
- Employee discounts on retail purchases.
- Comprehensive benefits package available.
We are an Equal Employment Opportunity and Affirmative Action employer, committed to diversity and inclusion in the workplace.
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