Studio Operations Manager

2 months ago

Oakland, California, United States Xponential Fitness Full time
Job Overview

A prominent name in the luxury fitness industry is in search of a dynamic and driven General Manager to spearhead our studio's success. This role encompasses a wide range of responsibilities aimed at enhancing the overall functionality of the studio.

POSITION SUMMARY: The General Manager will be responsible for overseeing all aspects of studio operations, from sales initiatives to daily management tasks.

KEY REQUIREMENTS:

  • Minimum of 2 years in fitness sales or a related sales role is preferred.
  • Proficient in personal sales generation and in leading Sales Representatives.
  • Capability to manage and optimize various revenue streams, including memberships and retail sales.
  • Prior management or supervisory experience is preferred.
  • Exceptional communication and interpersonal skills, both in person and via phone.
  • Results-driven with a competitive mindset and a solution-oriented approach.
  • Adept at identifying areas for improvement and implementing effective changes.
  • A genuine passion for fitness and wellness.
  • Strong writing and grammar skills.
  • Highly organized with excellent data management skills, capable of prioritizing tasks and meeting deadlines.
  • Professional demeanor, punctuality, reliability, and organizational skills are essential.
  • Meticulous attention to detail and accuracy.
  • Trustworthy with the ability to handle confidential information responsibly.
  • Ability to collaborate effectively with colleagues, clients, and the community.
  • Proficient in computer usage and familiar with studio management software.
  • A college degree is preferred.

RESPONSIBILITIES:

  • Generate leads through grassroots marketing and networking efforts.
  • Implement a structured sales process to engage prospects in introductory classes.
  • Oversee membership and retail sales activities.
  • Manage staff scheduling effectively.
  • Supervise and mentor Sales Representatives.
  • Recruit and manage all studio instructors.
  • Make independent decisions to ensure high levels of customer service.
  • Maintain the cleanliness and organization of the studio environment.
  • Enforce studio policies and operational procedures.
  • Plan and participate in community events and studio promotional activities.
  • Strategically manage marketing initiatives to attract leads for the studio.
  • Perform any additional duties as assigned.

COMPENSATION & BENEFITS:

  • This position offers a competitive base salary along with commission opportunities and bonuses for achieving targets.
  • Complimentary fitness membership during employment.
  • Employee discounts on retail products.
  • Comprehensive benefits package available.

We are committed to fostering an inclusive workplace and are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our organization does not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

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