Restaurant Operations Manager

4 weeks ago


Tempe, Arizona, United States Papa John's Pizza Full time

As a General Manager at Papa John's Pizza, you will be responsible for overseeing the daily operations of our restaurant, ensuring high-quality products and exceptional customer service are delivered to drive restaurant profitability.

The ideal candidate will be a self-sufficient leader with the ability to make quality decisions, instill pride and accountability in team members, and manage operations to execute all Company policies, procedures, programs, and systems.

Key responsibilities include:

  • Managing sales goals against budget and prior year by providing prompt and friendly customer service, building check averages through team member training on products and sales execution.
  • Managing profit goals against budget and prior year, ensuring food, labor, and other controllable costs stay within budget, and correcting deviations from the budget by accurately utilizing the FOCUS System.
  • Developing and implementing plans to resolve unfavorable trends and enhance profits, executing administrative and cash management duties, and planning and managing adequate inventory levels using the restaurant's computerized inventory system.

Requirements include:

  • High School diploma or GED preferred
  • Serv-Safe/Local or State Food Service Certification preferred
  • One year restaurant management or supervision experience preferred
  • Must have a driver's license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle, and the ability to drive
  • Skills: Cash management; planning and organization; effective communication


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