Office Manager
1 week ago
Hospital for Special Surgery is seeking a skilled Office Manager to provide comprehensive administrative support to Dr. Kelly's practice. This is a full-time opportunity to work in a dynamic and innovative environment.
Key Responsibilities- Provide exceptional patient care and interaction in person, on the phone, and via email
- Answer phone calls and make calls to patients, physicians, and staff
- Patient check-out and return visit scheduling
- Schedule surgical cases and new clinic appointments
- Manage physician calendars and act as a liaison between the office and hospital staff
- Manage front-end payment collection and insurance authorizations
- Train, oversee, and develop junior staff as applicable
- Associate's degree required, Bachelor's degree highly desirable
- 5-7 years of physician office experience may be considered in lieu of education
- Excellent communication and interpersonal skills
- Ability to derive practical solutions independently in a fast-paced environment
- Strong computer and internet skills, including proficiency in Microsoft Office
- Ability to learn new software tools and systems as required
Hospital for Special Surgery is a world-renowned orthopedic and rheumatology hospital that consistently ranks among the top hospitals in the country. As a recipient of the Magnet Award for Nursing Excellence, we are committed to providing exceptional patient care and a supportive work environment.
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