Office Manager

1 week ago


New York, New York, United States Hospital for Special Surgery Full time
Job Summary

Hospital for Special Surgery is seeking a skilled Office Manager to provide comprehensive administrative support to Dr. Kelly's practice. This is a full-time opportunity to work in a dynamic and innovative environment.

Key Responsibilities
  • Provide exceptional patient care and interaction in person, on the phone, and via email
  • Answer phone calls and make calls to patients, physicians, and staff
  • Patient check-out and return visit scheduling
  • Schedule surgical cases and new clinic appointments
  • Manage physician calendars and act as a liaison between the office and hospital staff
  • Manage front-end payment collection and insurance authorizations
  • Train, oversee, and develop junior staff as applicable
Requirements
  • Associate's degree required, Bachelor's degree highly desirable
  • 5-7 years of physician office experience may be considered in lieu of education
  • Excellent communication and interpersonal skills
  • Ability to derive practical solutions independently in a fast-paced environment
  • Strong computer and internet skills, including proficiency in Microsoft Office
  • Ability to learn new software tools and systems as required
About Hospital for Special Surgery

Hospital for Special Surgery is a world-renowned orthopedic and rheumatology hospital that consistently ranks among the top hospitals in the country. As a recipient of the Magnet Award for Nursing Excellence, we are committed to providing exceptional patient care and a supportive work environment.


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