Customer Service and Operations Coordinator
3 weeks ago
Four Points Federal Credit Union is seeking a reliable and detail-focused Support Operations Specialist to join our Member & Support Services Department. As a key team member, you will be responsible for delivering exceptional support services to our internal departments and members, while maintaining a high level of accuracy and attention to detail.
The estimated salary for this position is $55,000 - $70,000 per year, based on experience and location. If you have a strong background in collections and are able to work effectively in a fast-paced environment, we encourage you to apply.
**Job Description:**
- Provide support services to internal departments and members.
- Assist the Lead Support Operations Specialist in reviewing delinquent accounts and executing collection calls/correspondence.
**Key Responsibilities:
- Research and respond to workflow, mail, phone, and email requests.
- Maintain accurate records and documentation.
- Ensure compliance with all relevant laws, regulations and Credit Union policies and procedures.
**Required Qualifications:
- Two years of college level courses or previous work experience.
- Previous experience in bank or credit union environment preferred.
- Exceptional organizational and analytical skills.
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