Intake Coordinator RN
4 weeks ago
As a skilled Intake Coordinator RN, you will play a vital role in ensuring the smooth admission process for patients at UHS. Your primary responsibility will be to receive and respond to referral calls, providing information on programs and services, and coordinating assessments or tours of our residential facilities.
Key Responsibilities
- Receive and respond to referral calls, providing information on programs and services.
- Coordinate assessments or tours of our residential facilities.
- Collaborate with clinical referral sources, families, doctors, agencies, and other callers to ensure a smooth admission process.
- Aid referral sources, families, or callers in triage to services in the community when UHS does not meet the assessed or stated needs.
- Inform voluntary patients of their legal rights and involuntary patients of their rights within 24 hours of admission.
- Collaborate with Business Office staff to ensure payer information is obtained and verified.
- Complete administrative paperwork, including consent and releases, to ensure patients are fully informed during the admission process.
- Provide director with statistical reports and suggest measures to improve the delivery and utilization of care.
Requirements
- Masters Degree in a mental health field plus 1 year of experience.
- Excellent verbal and written communication skills.
- Ability to provide customer service in a caring way, even in a high-stress environment.
- Knowledge of psychiatric behavioral health diagnostic criteria (DSM IV).
Working Conditions
- Sedentary work with occasional lifting and carrying of 50 pounds.
- Irregular hours and weekend hours.
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