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Front Desk Representative

2 months ago

Williston, North Dakota, United States Maine Course Hospitality Group Full time
Front Desk Job Description

We are seeking a friendly and professional Front Desk Agent to join our team at Maine Course Hospitality Group.

Key Responsibilities:

  • Greet guests in a warm and welcoming manner
  • Provide exceptional customer service and respond to guest inquiries or requests
  • Offer information about hotel services, amenities, and local attractions
  • Process payments and handle cash, credit, and debit card transactions
  • Manage the front desk operations, including check-in and check-out
  • Assist guests with reservations and resolve any issues in a timely manner
  • Maintain a clean and organized front desk area
  • Complete daily reports and balance cash drawers

Requirements:

  • Proven experience in customer service or hospitality
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Strong attention to detail and organizational skills
  • Ability to work independently and as a team player
  • Ability to stand for long periods of time and lift up to 25 pounds
  • Must be reliable and able to work weekends and holidays

Benefits:

  • Weekly paycheck
  • 401k with generous company match
  • Paid time off
  • Holiday pay
  • Health, dental, and vision insurance
  • Travel discounts
  • Company scholarships for you or your family
  • Career development opportunities

Our Core Values:

Integrity, Family, Fun, and Respect