Front Desk Representative

2 weeks ago


Williston, North Dakota, United States Lexima Full time
Job Summary

The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and memorable experience at our hotel. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Manage guest check-ins and check-outs, ensuring accurate and efficient processing of room reservations, requests, and cancellations.
  • Collect payments, verify and adjust billing as directed by the General Manager.
  • Stay up-to-date on hotel policies, including rates, discounts, and special offers.
  • Issue room keys, explain room features to guests, and provide directions and information on property amenities and local attractions.
  • Maintain accurate records of room availability and guest accounts.
  • Perform bookkeeping tasks, including making cash deposits, completing daily audits, and running reports.
  • Respond to guest comments, compliments, or complaints, referring to the General Manager as necessary.
  • Prepare housekeeping duty rosters and inspect rooms and public areas to ensure health and safety standards.
  • Provide support to housekeeping and maintain proficiency in all location computer and software systems.
  • Respond to emergency situations and perform other duties as assigned.
Requirements
  • Experience in a hotel or related field is preferred.
  • High school diploma or equivalent is required.
  • Fluency in English is essential.
  • Ability to pass a background check and drug screening.
Physical Demands

The physical demands of this role include standing, walking, sitting, using hands to handle objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Repetitive movement of hands, arms, and legs is also required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position. Lexima is an EEO employer - M/F/Vets/Disabled.



  • Williston, North Dakota, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Greet and welcome guests, responding to their...


  • Williston, North Dakota, United States Aimbridge Hospitality Full time

    Front Desk Agent RoleAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. Key responsibilities include:Maintaining a warm and welcoming atmosphere for all guestsHandling requests for information, mail, and messagesProviding guests with information about hotel services and facilitiesEnsuring smooth check-in and check-out...


  • Williston, North Dakota, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality **Key Responsibilities:** * Greet and welcome all guests approaching the Front Desk * Maintain proper operation of the telephone switchboard * Handle requests for information, mail, and messages * Answer guest inquiries about hotel service facilities and hours of operation * Handle check-ins and check-outs * Deliver guest...


  • Williston, North Dakota, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality - Four Points Williston is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet and welcome guests,...


  • Williston, North Dakota, United States Aimbridge Hospitality Full time

    Key Responsibilities:Greeting and Welcoming Guests: As a Front Desk Agent at Aimbridge Hospitality, you will be the first point of contact for our guests, providing a warm and welcoming experience.Telephone Operations: You will be responsible for maintaining the proper operation of the telephone switchboard, handling incoming calls and messages with...


  • Williston, North Dakota, United States CR Fitness Holdings, LLC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Front Desk Sales Associate to join our team at CR Fitness Holdings, LLC. As a Front Desk Sales Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and promoting our fitness services.Key ResponsibilitiesProvide outstanding customer...

  • Front Desk Supervisor

    4 weeks ago


    Williston, North Dakota, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in overseeing...

  • Front Desk Supervisor

    2 weeks ago


    Williston, North Dakota, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a seamless hotel experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in ensuring that all guest rooms are clean and...


  • Williston, North Dakota, United States Thomas Chittenden Health Center Full time

    Front Desk Position at Thomas Chittenden Health CenterWe are seeking a highly organized and detail-oriented individual to join our front desk team as a Front Desk person. This is a full-time position working Monday through Thursday.Key Responsibilities:Greet patients and visitors in a professional and welcoming manner.Update demographic information and...

  • Front Desk Supervisor

    2 weeks ago


    Williston, North Dakota, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAt least 2 to 3 years of progressive...

  • Front Desk Manager

    1 week ago


    Williston, North Dakota, United States Mainstay Suites Williston, ND Full time

    Job DescriptionMainstay Suites Williston, ND is seeking a skilled Front Desk Manager to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Respond to guest inquiries and resolve issues in a professional and courteous manner.Manage...


  • Williston, North Dakota, United States Lexima Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests at Lexima. This role requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.Key ResponsibilitiesEnsure guest check-ins and check-outs are processed efficiently and accurately.Provide guests with...

  • Medical Assistant

    2 weeks ago


    Williston, North Dakota, United States Conservative Care Occupational Health Full time

    Job SummaryWe are seeking a highly skilled Registered Medical Assistant to join our team at Conservative Care Occupational Health Clinic in Williston, ND. As a key member of our clinic team, you will be responsible for providing exceptional patient care and administrative support. Responsibilities:Provide patient care and support in a fast-paced clinical...

  • Sales Representative

    4 weeks ago


    Williston, North Dakota, United States Terraboost Media Full time

    Unlock Your Earning Potential with Terraboost MediaEarn an average of $1,000 per deal or more, selling advertising from the comfort of your own home as an independent sales contractor for Terraboost Media. Our company has been a leader in the retail media industry for 17 years, servicing over 120,000 kiosks nationwide.About the OpportunityWe are seeking...


  • Williston, North Dakota, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...

  • Bodywork Therapist

    2 weeks ago


    Williston, North Dakota, United States Massage Envy Full time

    Overview:At Massage Envy, we're dedicated to helping our clients achieve their wellness goals. As a Massage Therapist, you'll play a vital role in delivering exceptional bodywork experiences that leave a lasting impact.Perks & Pay:Competitive base commission pay, plus tips and bonusesAnnualAMTA membership with insuranceat no cost to you20+free continuing...


  • Williston, North Dakota, United States Valor Healthcare Full time

    Job Title: Licensed Practical NurseValor Healthcare is seeking a dedicated Licensed Practical Nurse to join our team at the Community Based Outpatient Clinic (CBOC) in Williston. As a valued member of our team, you will play a crucial role in providing high-quality patient care and contributing to the success of our organization.Job Summary:We are looking...


  • Williston, North Dakota, United States El Rancho Hotel Full time

    Job SummaryYou will bring the passion, motivation, and drive, and Aimbridge Hospitality will bring the opportunities. Aimbridge will get you where you want to go and help you reach places in your career you might have never imagined were possible. When you join the Aimbridge Family, you're working with the best of the best. It's a mark of distinction.Our...

  • Front Desk Agent

    3 weeks ago


    Williston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Grand Williston Hotel [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    3 weeks ago


    Williston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Four Points Williston [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk

    1 month ago


    Williston, United States Thomas Chittenden Health Center Full time $20 - $21

    Front Desk person needed for a large, busy family practice.  This is a full time position Monday through Thursday.  Duties include greeting patients, updating demographic information, taking/entering payments, scheduling appointments, mail, plus other duties.  Must be able to prioritize and maintain an organized work area.  Must have excellent...


  • Williston, United States Crunch Fitness Full time

    Front Desk Sales Associate Here We GROW Again! Are you a potential Front Desk Sales Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Front Desk Sales Associate position offers a tremendous opportunity for growth &...

  • Front Desk Agent 3-11

    1 month ago


    Williston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hampton Inn Williston [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    1 month ago


    Williston, United States Lexima Full time

    The Front Desk Agent ensures that guests receiveoutstanding customer service according to company and brand standards. Thisindividual will provide all services promptly and meet high standards ofquality to ensure guest satisfaction and repeat business. Responsibilities Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room...


  • Williston, United States Hannaford Supermarkets Full time

    DUTIES AND RESPONSIBILITIESObserve and follow all company policies and established procedures.Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.Assist in...


  • Williston, United States Hannaford Supermarkets Full time

    DUTIES AND RESPONSIBILITIES Observe and follow all company policies and established procedures. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets. Assist...


  • Williston, United States Hannaford Supermarkets Full time

    Address: USA-VT-Williston-78 Marshall Ave Store Code: Store 08398 Customer Service (7249344) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • Williston, United States Hannaford Supermarkets Full time

    Address: USA-VT-Williston-78 Marshall Ave Store Code: Store 08398 Customer Service (7249344) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • Williston, United States Domino's Pizza LLC Full time

    Customer Service Representative (CSR) Location: 201 Cornerstone Dr. Williston VT 05495Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine: ...

  • Night Auditor

    1 month ago


    Williston, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Four Points Williston [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist for...


  • Williston, Vermont, United States Community Bank System Full time

    Job Title: Customer Service RepresentativeAt Community Bank System, we are dedicated to providing our customers with exceptional financial services and products. Our retail division operates over 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts.Responsibilities:Deliver a positive customer...


  • Williston, United States American State Bank and Trust Company Full time

    Job Type Full-time Description RESPONSIBILITIES: Maintain good customer relations. Tactfulness and confidentiality with customer and employee information required. To promote and sell ALL bank products. Handle telephone, walk-in and email inquiries from customers and bank personnel. This includes but is not limited to assisting customer(s) with inquiries,...


  • Williston, Vermont, United States Mount Family Group, LTD Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Mortgage Support Specialist to join our team at Mount Family Group, LTD. As a key member of our mortgage operations team, you will provide administrative support to our Mortgage Loan Originators and play a critical role in ensuring the smooth execution of mortgage loans.Key...


  • Williston, Florida, United States Winn-Dixie Full time

    As a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. Key responsibilities include:Providing continuous attention to customer needsGreeting, assisting, and thanking customers in a prompt, courteous, and friendly mannerStocking front-end...


  • Williston, Vermont, United States Healthy Living Market and Café Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Keyholder at Healthy Living Market and Café. As a key member of our team, you will be responsible for providing exceptional customer service, resolving guest issues, and maintaining a positive and welcoming store environment.Key Responsibilities...


  • Williston, Vermont, United States Long Trail Veterinary Center Full time

    About UsAt Long Trail Veterinary Center, we're passionate about creating a workplace culture that celebrates individuality and promotes a sense of belonging. We're looking for a talented Veterinary Receptionist to join our team and help us deliver exceptional patient care.Key ResponsibilitiesProvide exceptional customer service to clients and their...


  • Williston, Vermont, United States Domino's Pizza LLC Full time

    Customer Service Representative RoleThe Customer Service Representative will be the face and voice of Domino's Pizza, providing a positive experience for customers in-store or over the phone. This role requires a high level of professionalism, performance, and effective communication with team members and customers.Daily Responsibilities: Greet customers and...

  • Esthetician

    1 month ago


    Williston, Vermont, United States Massage Envy Full time

    {"title": "Esthetician Opportunity", "description": "Unlock Your Potential as an EstheticianAre you passionate about helping others feel their best? Do you have a passion for skincare and a desire to grow your career with a team that values and supports you?We're seeking a skilled Esthetician to join our team at Massage Envy, where you'll have the...