Office Assistant

2 weeks ago


Indianapolis, Indiana, United States IndyPro Power Washing Full time
Job Title: Office Assistant

We are seeking a highly skilled and organized Office Assistant to join our team at IndyPro Power Washing. As an Office Assistant, you will play a critical role in supporting our exterior service company by providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with our team and customers.

Key Responsibilities:
  • Provide professional and courteous communication with customers via phone, email, and text
  • Manage and schedule work orders, based on geographic and capacity guidelines
  • Process requests for estimates and work orders, and prepare correspondence and email responses for customer inquiries
  • Build and maintain relationships with customers through open and interactive communication
  • Meet personal and team targets and KPIs for call handling, email responsiveness, and customer interaction observations
Requirements:
  • Proven customer support experience
  • Strong telecommunication and computer skills, with active listening and problem-solving abilities
  • Ability to work in a high-demand environment, with excellent time management and multitasking skills
  • Familiarity with data entry into CRM systems and Google Sheets/Excel
  • Client-oriented, with the ability to adapt and respond to different customer personalities and inquiries
What We Offer:
  • A competitive weekly paycheck, direct deposited on Fridays
  • A work-from-home position with the flexibility to work near Indianapolis
  • A supportive team environment with opportunities for growth and development

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service and supporting a dynamic team. If you are a quick learner with excellent communication skills and a positive attitude, we encourage you to apply for this exciting opportunity.


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