Patient Care Coordinator

5 days ago


Springfield, Virginia, United States HarmonyCares Full time
Job Title: Patient Care Coordinator

Overview:

HarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes. As a Patient Care Coordinator, you will play a vital role in supporting our patients and healthcare teams to ensure seamless care coordination and exceptional patient outcomes.

Responsibilities:

  • Provide medical triage and clinical support to patients via phone encounters, utilizing your expertise to assess and communicate clinical information to patients and healthcare providers.
  • Maintain a caseload of patients and coordinate care efforts, including developing care plans and proactively monitoring patients as instructed.
  • Initiate the SBAR process and utilize triage protocols to assess clinical situations and provide recommendations to patients and providers.
  • Document all patient interactions and phone calls in the electronic health record (EHR) promptly, adhering to standard clinical documentation guidelines.
  • Assist with medication refill requests, including checking for duplicate requests and preparing necessary information for provider review.

Requirements:

  • Active LPN/LVN license in the state where patients are located, or equivalent foreign nursing or medical graduate experience.
  • 2+ years of experience as an LPN or LVN, with a strong background in primary healthcare and clinical support.
  • Proficiency in using electronic health records (EHR) systems, call center technology, and Microsoft Office Suite.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.

What We Offer:

  • Competitive compensation packages, including quarterly bonuses and comprehensive benefits.
  • Opportunities for professional growth and development, including tuition reimbursement and certification support.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

About HarmonyCares:

HarmonyCares is a family of companies dedicated to providing high-quality, coordinated healthcare services to patients in the home. With a strong commitment to patient-centered care and exceptional service, we strive to make a positive impact in the lives of our patients and their families.



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