Patient Care Coordinator
6 days ago
HarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.
Job SummaryWe are seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will provide clinical support to our patients, primarily through phone encounters, and play a vital role in ensuring the delivery of exceptional patient care.
Responsibilities- Provide medical triage for inbound clinical inquiries, including new medical conditions, sick calls, and medication requests
- Maintain a caseload of lower acuity patients and coordinate care efforts, including care plans and proactive outreach
- Initiate the SBAR process and utilize triage protocols to assess clinical situations and provide recommendations to patients and providers
- Document all phone calls and patient interactions in the EHR, utilizing standard clinical documentation guidelines
- Assist with medication refill requests, including checking for duplicate requests and preparing necessary information for providers to review
- Ability to react decisively and quickly in emergencies
- Knowledge of medications, effects, indications, and contraindications
- Experience with multi-tasking and electronic health records (EHR) systems
- Ability to communicate effectively with patients, family members, and facility staff
- Knowledge of basic principles, practices, and techniques in primary healthcare
- Active LPN/LVN license in the state where patients are located
- 2 years of experience as an LPN or LVN
- Familiarity with Medicare and Medicaid insurances and programs
At HarmonyCares, we offer a competitive compensation package, including quarterly bonuses, health, dental, and vision insurance, 401K retirement plan, and tuition reimbursement. We also offer a supportive work environment, opportunities for professional growth and development, and a commitment to delivering exceptional patient care.
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Patient Care Coordinator
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Springfield, Virginia, United States HarmonyCares Full timeJob Title: Patient Care CoordinatorHarmonyCares is a leading provider of home-based primary care services, and we are seeking a skilled Patient Care Coordinator to join our team.Job Summary:The Patient Care Coordinator will provide clinical support to HarmonyCares Medical Group patients through phone encounters, answering inbound inquiries, triaging, and...
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Patient Care Coordinator
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